Frequently Asked Questions
We have compiled the most common questions about ZeroInterview. If you have any concerns, please feel free to contact us.
About getting started
Once your application is complete, you can start using the service as soon as the initial setup is finished. You can begin as early as the same day.
Yes, it can. We support integration with external systems such as ATS, as well as customization of questions and evaluation criteria.
It varies by plan. Please contact us for details.
You can use it from a PC or smartphone with a modern browser. No special software installation is required.
The flow is: inquiry, then consultation, then initial setup, then start of use.
Yes. We provide support by email and online even after onboarding.
About pricing
Yes. We offer a trial. You can try out the actual screens and feel of the operation.
In principle we support invoice payment. Please consult us regarding other payment methods.
Only interviews that are actually conducted are subject to charges.
We are currently preparing to support it. Please contact us for details.
About usage
You can create an AI interview simply by setting the questions, answer format, and evaluation criteria from the admin panel. No specialized knowledge or configuration is required.
Yes, you can. You can freely set the questions and evaluation items according to the job type or position.
Simply send the issued interview URL to candidates via email or job posting media, and you are done.
You can review each candidate's answers and evaluation results in a list on the admin panel.
About operations
Yes. It can be used in a wide range of hiring situations, whether for new graduates or mid-career candidates.
Yes. You can create different interviews for each job type and operate them simultaneously.
Because the first screening is completed with the AI interview, HR staff can focus on reviewing results and deciding on the next round.
Basic guidance is automated, but the company can also follow up as needed.
About security
Yes. Personal information is managed in an encrypted state, and appropriate security measures are in place.
It is stored in a secure cloud environment. The retention period can be set for each company.
It is designed with consideration for the Japanese Act on the Protection of Personal Information as well as related laws and guidelines.
We never provide data to third parties without the person's consent.
Other
Yes. We offer online demos and individual explanations.
It varies by plan. Please contact us for details.
After the contract ends, the data is appropriately deleted after a certain period.
If the FAQ does not resolve your issue, please contact us through the inquiry form.